She stood there staring. Was she talking to me? Oh, I did not notice that. Her mouth is forming more angry words now. I stared at my hand, not quite listening to what she was saying. Was that a new freckle on my hand? My, how interesting.
“Are you even listening to me? I said that I want you to repair this laptop. I have a warranty card. ”
“I’m sorry ma’am, your warranty has expired. Look carefully at the warranty card.”
“This clearly says that it expires in two months. It hasn’t even been one month since I’ve bought it!”
That freckle is looking more and more exciting. I sighed and took her warranty card. It stated that it had not expired yet, but this ordeal is just too troublesome. I adjusted my spectacles and pretended to be bad of eyesight. “I... I’m sorry ma’am, but it says that it expired quite a while ago.”
“What is this nonsense? I want to speak to your manager!”
I gave a small, innocent smile and lied through my teeth, “I am the manager.”
She got so fed up, she took her laptop and stormed out of the store.